Privacy Policy

This policy explains how Tamech Impex Co., Ltd (“we”, “us”) handles personal data submitted through this website. We process personal data in line with applicable law, including Thailand's Personal Data Protection Act B.E. 2562 (2019).

Data we collect

When you submit a quotation request or enquiry, we collect the details you provide:

• Your name, company name, email address and phone / WhatsApp number
• Your enquiry: products, pack sizes, quantities, destination country, documents requested and any message
• The page from which the enquiry was sent

When you request a visit through our Book a Visit page, we also collect your company details (name, website, country, city and business type), the contact's name and job title, and the visit you request: visit type, purchase order number where applicable, date, time, number of visitors, preferred language, purpose and any notes. These are stored in our own booking system so our team can review, confirm and manage your visit, contact you about it, and keep a record of changes.

Like most websites, our hosting provider may also record technical data such as IP address, browser type and request times in server logs, for security and operation.

How we use it

• To respond to your enquiry and prepare quotations
• To arrange, confirm and manage visits you request
• To communicate with you about your order, documents and shipment
• To keep business records and meet legal obligations

We do not sell your personal data. We do not use it for unrelated marketing without your consent.

Sharing

We may share enquiry details with service providers who help us run this website and deliver enquiries to our team (for example email or CRM services). We may also share them with suppliers, freight forwarders or logistics partners when this is needed to prepare a quotation or fulfil an order.

Retention

We keep enquiry data only as long as needed for the purposes above, or as required by law.

Your rights

You may ask to access, correct or delete your personal data, or object to its processing, by emailing export@tamechcoltd.com.

Cookies and analytics

We use website analytics (Google Analytics) to understand how buyers use the site — for example which pages are viewed and whether an enquiry or visit request was submitted. We do not use advertising cookies. Enquiry details you type into our forms are not sent to these services.

Google Analytics sets cookies only if you choose Accept in the cookie banner; it then processes usage data such as pages visited, device and approximate location. If you choose Decline (or make no choice), no analytics cookies are set and Google receives only limited measurement pings without cookie identifiers (Google Consent Mode). You can change your choice at any time with “Cookie settings” at the bottom of every page.

Contact

Tamech Impex Co., Ltd, Bang Bua Thong District, Nonthaburi 11110, Thailand. Email: export@tamechcoltd.com. See also our website terms.